A practical, framework-based course on leading and managing organizational change so it actually gets adopted. It covers what change management is and why most change efforts fail for people reasons; the core models (Lewin, Kotter's 8 steps, Prosci's ADKAR, the Bridges Transition Model, and McKinsey 7-S) and when to use each; the people side (why people resist, the change curve, change vs transition, and how to build genuine desire); stakeholders, the decisive role of active and visible sponsorship, and communication (preferred senders, repetition, and two-way channels); planning and executing change (impact and readiness assessments, the change management plan, just-in-time training, quick wins, and integrating with project management); and sustaining change (reinforcement, embedding it in culture, measuring adoption and proficiency, preventing relapse, and building lasting change capability). Every section has plain-language lessons, concept tables, an apply-it exercise, a knowledge check, and a randomized mastery check, ending with a full-length mock and a spaced-repetition flashcard deck. Free.
0.00 USD
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